HASSAN, Ali; ISLAM, Ragybul. Intelligent Natural Language Processing Frameworks for Real-Time Customer Feedback Analysis in Digital Service Ecosystems. Journal of Information Technology, Cybersecurity, and Artificial Intelligence, [S. l.], v. 3, n. 5, p. 48–66, 2026. DOI: 10.70715/jitcai.2026.v3.i5.097. Disponível em: https://jitcai.org/index.php/journal/article/view/97. Acesso em: 30 sep. 2026.